Inviting teammates makes answering new requests from employees much quicker, but also helps you be more efficient in creating quality content for them!

To add agents to your team, simply do the following:

  1. In Settings > Workspace, click on the button "Add"

  2. A popup window will appear:

    1. If the user does not exist yet, click on "Invite a new user":

      • You will then be asked to fill in their name and email.

      • Click on "Add" to invite the user (the person will receive an email to register)

      • Then click on the "✓ Add" button to add them to your team

    2. If the user(s) you want to add already exists:

      • Simply select their checkbox

      • Then click on the "✓ Add" button to add them to your team

Congratulations, you now have new agents on your team! 🎉

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