Neocase App lets your employees access their service catalog and list of tasks from their portal.

Check your next tasks: Ask your Virtual Assistant what your next tasks are, to view all of them in detail.

Consult your service catalog: If you ever need to find a Neocase service, you can search for it right from your Virtual Assistant, it's fast, easy, and gives you access to your service catalog on demand

Respond to an open request: When viewing open request details, you can easily write a new answer right in your Virtual Assistant. It's easy, and fast. You'll be noticed whenever your answer has been processed.

To set up the Neocase App, go to Knowledge Base > open or create a new Article > Create a new block > Business App > Neocase.

Before installing the Neocase App, make sure to fill in the credentials fields as shown below:

This information can be requested from your Neocase Account Manager.